Sugar Happy Cookies

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F.A.Q.

HOW MUCH DO CUSTOM COOKIES COST?

Our vanilla bean sugar cookies and vanilla royal icing are handcrafted in small batches with very high quality ingredients. A great deal of time, skill, and effort goes into making sure each and every cookie created for you is as tasty and as beautiful as it can be. The process takes several days from start to finish, from sketching to packaging, and we take great pride in even the smallest of details.

Our standard sized cookies (3"- 4") start at $54/dozen for basic one to two color designs with minimal details. Most of the cookies shown in our gallery have plenty of additional details which affect pricing--details such as hand piped lettering and flowers, airbrushed patterns, hand painting, gold leaf, custom stenciling/silkscreening/logos, packaging, etc. (Pricing subject to change.)

HOW DO I REQUEST A CUSTOM QUOTE?

Please complete the form on the INQUIRE page. Once I know the date, occasion, quantity, theme/color palette, level of detail, and type of packaging, I can check our availability as well as provide a custom quote to you. I do my best to email this information within 2-3 business days--please be patient as my hands are often busy during the work week. (Replies may take longer during busy holiday seasons throughout the year.) Quotes will be updated if any details are modified.

HOW FAR IN ADVANCE SHOULD I PUT IN A REQUEST?

It is never too early to book a date on our calendar. We generally book up 2-4 months in advance and often 6+ months for busier seasons or for large events such as weddings. Please note, certain weeks prior to some holidays are reserved for pre-orders or pop-ups only, so we are unable to take custom orders during that time. These may include, but are not limited to, Christmas, Thanksgiving, Back-to-School, Valentine's Day, and Easter. Summers are also set aside for our family, so we do not accept orders during that time.

HOW CAN I RESERVE A DATE IF IT'S AVAILABLE?

After I send a quote to you and details are finalized, an invoice will be sent via email. Once paid, your date is reserved on our calendar. For orders under $300, full payment is required in order to reserve your date. For orders over $300, a non-refundable date retainer of at least 50% is required in order to reserve your date. Invoices for balances will be sent two to four weeks prior to scheduled pick-up date.

WHAT KIND OF PACKAGING IS OFFERED?

I heat-seal all cookies individually in a cellophane bag to keep them as fresh as possible. If you would like to give the cookies as favors, I can add a coordinating satin ribbon for an additional 65¢ per cookie. We have gift packaging (individual cookies, small cookie gift sets, and for sets of one dozen) available as well.  

CAN COOKIES BE FROZEN?

YES! Our cookies freeze extremely well. We recommend freezing cookies if they are not going to be enjoyed within a week because we love fresh, soft cookies, and we want you to enjoy them that way as well. Once cookies are heat-sealed in cellophane bags, they will remain soft for about a week. They will become crunchy the longer you wait. If your desired date is not available, please inquire about picking up your order early and freezing. We will provide instructions.

ARE THESE COOKIES NUT-FREE?

We do not use nuts in our cookies, but we are not a nut-free kitchen. Please visit the INGREDIENTS page for more information.

CAN I GET A DISCOUNT?

Ascreating more cookies leads to more ingredients and more time, we are unable to offer discounts.  

DO YOU SHIP?

We operate under the Michigan Cottage Food Law which prohibits shipping. 

WHERE DO I PICK UP MY ORDER?

I schedule pick ups at a few locations in Downtown Milford, generally on Thursday or Friday afternoons. A specific time/location will be agreed upon about a week prior to the mutually agreed upon date (which will be stated on the invoice.) For orders over $300, delivery options can be discussed.

WHERE SHOULD I KEEP MY COOKIES BEFORE MY EVENT?

Cookies should be kept in a cool, dry area away from heat/sunlight. Cookies are fragile, so please handle cookies with great care during transport and set up at your event. If you are shipping cookies as a gift, please inquire about packaging recommendations.

CAN I BUY YOUR COOKIES IN A LOCAL STORE?

No, under the Michigan Cottage Food Law, we can only sell our cookies to our clients directly. We absolutely love pop-ups at local shops and will post about any upcoming events on social media and in emails to subscribers.

DO YOU EVER SELL EXTRA COOKIES?

Sometimes we do have extras! These are posted on social media (Facebook or Instagram) as part of a flash sale. Be sure to follow us and turn notifications on so you do not miss seeing these posts.